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CheckoutPRIVACY POLICY
This Privacy Policy describes how textiletreasureshop.com
(the “Site” or “we”) collects, uses, and discloses your Personal
Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information
about your device, your interaction with the Site, and the information
necessary to process your purchases. We may also collect additional information
if you contact us for customer support. This Privacy Policy refers to any
information that can uniquely identify an individual (including the information
below) as “Personal Information”. See the list below for more information about
what Personal Information we collect and why.
Device information
- Examples
of Personal Information collected: version of web browser, IP
address, time zone, cookie information, what sites or products you view,
search terms, and how you interact with the Site.
- Purpose
of collection: to load the Site accurately for you, and to
perform analytics on Site usage to optimize our Site.
- Source
of collection: Collected automatically when you access our Site
using cookies, log files, web beacons, tags, or pixels.
- Disclosure
for a business purpose: shared the financial information with the
acquiring company.
Order information
- Examples
of Personal Information collected: name, billing address,
shipping address, payment information (including credit card numbers),
email address, and phone number.
- Purpose
of collection: to provide products or services to you to fulfil
our contract, to process your payment information, arrange for shipping,
and provide you with invoices and/or order confirmations, communicate with
you, screen our orders for potential risk or fraud, and when in line with
the preferences you have shared with us, provide you with information or
advertising relating to our products or services.
- Source
of collection: collected from you.
- Disclosure
for a business purpose: shared the financial information with the
acquiring company. Provides access to your financial information upon
request by Facebook, Instagram, postal and courier services "Nova
Poshta" and "Ukrposhta".
- Customer
support information
- Examples
of Personal Information collected: Name, Surname, Address,
Telephone number, E-mail.
- Purpose
of collection: to provide customer support.
- Source
of collection: collected from you.
- Disclosure
for a business purpose: "Nova Poshta" and
"Ukrposhta".
Minors
The Site is not intended for individuals under the age of
16. We do not intentionally collect Personal Information from children. If you
are the parent or guardian and believe your child has provided us with Personal
Information, please contact us at the address below to request deletion.
Behavioural Advertising
As described above, we use your Personal Information to
provide you with targeted advertisements or marketing communications we believe
may be of interest to you. For example:
- We
use Google Analytics to help us understand how our customers use the Site.
You can read more about how Google uses your Personal Information
here: https://policies.google.com/privacy?hl=en.
- You
can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We
share information about your use of the Site, your purchases, and your
interaction with our ads on other websites with our advertising partners.
We collect and share some of this information directly with our
advertising partners, and in some cases through the use of cookies or
other similar technologies (which you may consent to, depending on your
location).
For more information about how targeted advertising works,
you can visit the Network Advertising Initiative’s (“NAI”) educational page
at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
- FACEBOOK
- https://www.facebook.com/settings/?tab=ads
- GOOGLE
- https://www.google.com/settings/ads/anonymous
- BING
- https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by
visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal information to provide our services to
you, which include: offering products for sale, processing payments, shipping
and fulfilment of your order, and keeping you up to date on new products,
services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”),
if you are a resident of the European Economic Area (“EEA”), we process your
personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the
Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public
interest;
- For our legitimate interests, which do not override
your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain
your Personal Information for our records unless and until you ask us to erase
this information. For more information on your right of erasure, please see the
‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to
object to processing based solely on automated decision-making (which includes
profiling), when that decision-making has a legal effect on you or otherwise
significantly affects you.
We DO NOT engage in fully automated
decision-making that has a legal or otherwise significant effect using customer
data.
Our processor Shopify uses limited automated decision-making
to prevent fraud that does not have a legal or otherwise significant effect on
you.
Services that include elements of automated decision-making
include:
- Temporary
denylist of IP addresses associated with repeated failed transactions.
This denylist persists for a small number of hours.
- Temporary
denylist of credit cards associated with deny-listed IP addresses. This
denylist persists for a small number of days.
Selling Personal Information
No personal information is sold.
Your rights
GDPR
If you are a resident of the EEA, you have the right to
access the Personal Information we hold about you, to port it to a new service,
and to ask that your Personal Information be corrected, updated, or erased. If
you would like to exercise these rights, please contact us through the contact
information below.
Your Personal Information will be initially processed in
Ireland and then will be transferred outside of Europe for storage and further
processing, including to Canada and the United States. For more information on
how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to
access the Personal Information we hold about you (also known as the ‘Right to
Know’), to port it to a new service, and to ask that your Personal Information
be corrected, updated, or erased. If you would like to exercise these rights,
please contact us through the contact information below.
If you would like to designate an authorized agent to submit
these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that’s downloaded
to your computer or device when you visit our Site. We use a number of
different cookies, including functional, performance, advertising, and social
media or content cookies. Cookies make your browsing experience better by
allowing the website to remember your actions and preferences (such as login
and region selection). This means you don’t have to re-enter this information
each time you return to the site or browse from one page to another. Cookies
also provide information on how people use the website, for instance, whether
it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on
our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
Name |
Function |
_ab |
Used in connection with access
to admin. |
_secure_session_id |
Used in connection with
navigation through a storefront. |
cart |
Used in connection with shopping
cart. |
cart_sig |
Used in connection with checkout. |
cart_ts |
Used in connection with
checkout. |
checkout_token |
Used in connection with
checkout. |
secret |
Used in connection with
checkout. |
secure_customer_sig |
Used in connection with customer
login. |
storefront_digest |
Used in connection with customer
login. |
Reporting and Analytics
Name |
Function |
_tracking_consent |
Tracking preferences. |
_landing_page |
Track landing pages |
_orig_referrer |
Track landing pages |
The length of time that a cookie remains on your computer or
mobile device depends on whether it is a “persistent” or “session” cookie.
Session cookies last until you stop browsing and persistent cookies last until
they expire or are deleted. Most of the cookies we use are persistent and will
expire between 30 minutes and two years from the date they are downloaded to
your device.
You can control and manage cookies in various ways. Please
keep in mind that removing or blocking cookies can negatively impact your user
experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can
choose whether or not to accept cookies through your browser controls, often
found in your browser’s “Tools” or “Preferences” menu. More information on how
to modify your browser settings or how to block, manage or filter cookies can
be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not
completely prevent how we share information with third parties such as our
advertising partners. To exercise your rights or opt out of certain uses of
your information by these parties, please follow the instructions in the
“Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry
understanding of how to respond to “Do Not Track” signals, we do not alter our
data collection and usage practices when we detect such a signal from your
browser.
Changes
We may update this Privacy Policy from time to time in order
to reflect, for example, changes to our practices or for other operational,
legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you
have questions, or if you would like to make a complaint, please contact us by
e-mail at support@textiletreasureshop.com or by mail using the details provided
below:
10a Mykhaila Stel'makha Street, office 35, Kyiv, 02000,
Ukraine
Last updated: 25.04.2023
If you are not satisfied with our response to your
complaint, you have the right to lodge your complaint with the relevant data
protection authority. You can contact your local data protection authority, or
our supervisory authority here:
http://www.kyiv-dpss.gov.ua/index.php?p=content&id=7&name=zahist-spozhivach-v&area=1